OpenSSL project is considering to close this mailing list
raf
openssl at raf.org
Fri Mar 17 21:21:00 UTC 2023
On Fri, Mar 17, 2023 at 07:39:30PM +0000, Jonathan Day <dayjonathanc at gmail.com> wrote:
> User education issues won't vanish by using GitHub's forums. Because so few
> people use them, and because they're actually not very good, user education
> problems might actually get worse. Especially as it doesn't sound like
> there will be any clear space for user-specific (as opposed to codebase
> development-specific) issues.
If github's issues page is used for general user
support, rather than for bug reports (as intended),
does that mean that you shouldn't ever close any
issues?
If issues do get closed, it would make it even more
tedious for users to search for their own question
before asking it (they'd have to search open and closed
issues, and they'd have to know that they have to do
that).
If issues don't get closed, how could the developers
easily tell which issues are bugs that aren't fixed yet
versus "issues" that are user support and discussion?
It doesn't look good to have an ever-increasing number
of open issues.
cheers,
raf
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